Question 1

Q1: My I Take Samples For Evaluation?

Accepted Answer

A: Of course,we can provide a certain number of samples to test and chech quality free of charge.

Question 2

Q2:How Long Is Your Deliver Time ?

Accepted Answer

A:For general diodes,we have kept stock in our warehouse,and we can deliver within 3 days,for others,it will take 15-20days after getting your formal orders.

Question 3

Q3: Is There Any MOQ Limit If We Order To You?

Accepted Answer

A: In usual,your order quantyty should meet our minimum paching quantity,but we can negotiate if you don't need so much.

Question 4

Q4: Can You Make Customized Products Or Accept OEM Orders?

Accepted Answer

A: Yes. we can make customized products according to customer's special requirement.We also welcome OEM orders. we have experienced engineers to supply the technical supports including design,operation, adjustment and failure analysis.

Question 5

Q5: Do Your Products Comply With RoHS Directive?

Accepted Answer

A:Yes,all of our prodects comply with RoHS and REACH Reaulations.

Question 6

Q6:How To Order?

Accepted Answer

A: Let me know models, package, quantities you want to order. We will email you Proforma based on your order for your information.

Question 7

Q7: How Do You Handle Customer's Claims?

Accepted Answer

A: We will reply within 24 hours after getting customer's claims. If products ger defective,we will ask detail failure and application sitation or request return of samples for analysis and provide 8d report in 7 days.

Question 8

Q8:What Kind Of Transportation Is Usually Used?

Accepted Answer

A: We can ship the products all the world. DHL, TNT, UPS, EMS, China Post are all available. You can track the situation of your product on website after they are shipped out.